NEW JOB VACANCY -MANAGER DIGITAL RECOVERY

 

Manager Digital Recovery

·     Exim Bank Tanzania

Exim Bank Tanzania is seeking a dedicated and experienced Manager Digital Recovery to join their team in Dar es Salaam.

ü  Job Description

The primary responsibility of this role is to monitor accounts showing signs of concern, prevent them from deteriorating into non-performing status, and implement effective recovery strategies for non-performing and written-off accounts.

Principal Accountabilities

ü Responsibilities

·       Identify accounts exceeding sanctioned limits, expired facilities, or with incomplete compliance requirements.

·       Drive the achievement of recovery targets for NPL and written-off accounts.

·       Engage customers through calls, meetings, and correspondence to agree on repayment plans.

·       Recommend settlements, rescheduling, or compromise solutions where appropriate.

·       Prepare management reports, Board papers, and regulatory submissions.

·       Ensure compliance with internal policies and regulatory requirements.

·       Propose and support accounts for write-offs as per regulatory or any other requirements.

·       Propose and document accounts to be abandoned from the SAM portfolio because of exhaustive recovery or settlement processes.

·       Coordinate internal and external audits and address findings.

·       Identify accounts for legal action and liaise with legal teams.

·       Represent the bank in court proceedings as required.

·       Represent the bank in bank’s and Court’s auctions.

·       Manage External Debt Collectors (EDCs).

 

Decision-Making Authority

·       Negotiate repayment plans with delinquent customers.

·       Issue reminder letters and legal demand notices.

·       Engage third-party recovery agents.

·       Conduct customer visits to assess business performance.

 

Skills and Qualifications

·       Bachelor's degree in Banking, Finance, or a related field.

·       Minimum of 5 years’ experience in a credit risk or recovery environment.

·       Strong knowledge of legal and regulatory frameworks in banking.

·       Analytical and problem-solving skills.

·       Strong communication and negotiation skills.

How to Apply

·       Send your CV and cover letter to: hrrecruit@eximbank.co.tz

NB: Only shortlisted candidates will be contacted.

·       Exim Bank (T) Ltd is an employer that provides equal opportunities and is dedicated to fostering a diverse workplace and attaining a gender-balanced team. We highly encourage women and individuals with disabilities to submit their applications for this position.